Incomplete or Defective Construction Work: Records and Process Guide

What this guide covers

Readers organising existing records concerning defective or incomplete work.

A short questionnaire explains which records may matter and produces a document checklist. It does not assess eligibility or predict a case outcome.

Documents discussed in this guide
  • Contract, project and work list
  • Handover and acceptance records
  • Photographs and technical reports
  • Discovery and notification records

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For an omission or quality issue under a construction or contract-for-work agreement, first distinguish work that was never performed from work that was performed defectively, and review the handover records.